Telephone attribute for SSML Say-as tag

, 05-02-2024

The SSML "telephone" attribute of the "say-as" tag is designed for accurate pronunciation of phone numbers.

If you write the number with spaces and dashes, like this (888) 345-1715, the neural network will read it correctly. The "telephone" tag is helpful when you don't want to manually separate digits with spaces and you enter the number as a continuous string of digits. Like this:

My number is <say-as interpret-as="telephone">8883451715</say-as>

 
 
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If you don't use this tag, the neural network reads continuous digits as a number. For comparison, it will first read the digit sequence with the "telephone" tag, then without it.

<say-as interpret-as="telephone">5551230101</say-as>. 5551230101

Example:

 
 
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Format

For some voices, you can add a country code to the "format" property. The number given in this property will be read with the word "plus," as is common in international phone number formats:

<say-as interpret-as="telephone" format="1">5551230101</say-as>

 
 
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However, even without the "format" property, the neural network reads it correctly if the number is written with a plus.

 
 
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For more examples and details on this topic, refer to the " telephone" section in the W3C SSML 1.0 'say-as' attribute values WG note on the official documentation website.

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